Privacy Policy
This Privacy Policy explains how Luminous Skin Store collects, uses, and shares your personal information when you visit our website, use our services, or make a purchase from www.luminousskinstore.com. This policy also covers your interactions with us regarding the Site (collectively referred to as the "Services"). The terms "you" and "your" refer to the user of the Services, whether as a customer, a visitor, or another individual whose information is processed according to this policy.
By using or accessing any of our Services, you consent to the practices described in this Privacy Policy. If you disagree with these terms, please refrain from using or accessing our Services.
How We Collect and Use Your Personal Information.
To provide you with the Services, we collect personal information from various sources. The type of information collected depends on your interactions with us.
What Personal Information We Collect
- Information You Provide Directly
- Contact details: Name, address, phone number, and email address.
- Order details: Billing and shipping address, payment confirmation, and order number.
- Account details: Username, password, and account-related security information.
- Customer support: Details you provide when communicating with us, such as inquiries or issues.
Automatically Collected Information
- Usage Data: Includes details about your interaction with the Site, such as your IP address, device information, browser type, and activity on the Site.
- Cookies: We use cookies and similar technologies to enhance user experience and analyze site usage.
Information from Third Parties
- Payment processors: Collect information like bank account or card details to process transactions.
- Analytics providers: Gather insights on website traffic and performance.
How We Use Your Personal Information
We use the information we collect to:
- Process payments, fulfill orders, and manage accounts.
- Communicate order updates, promotions, and customer support messages.
- Improve our Site, Services, and marketing strategies.
- Detect and prevent fraudulent or unauthorized activities.
Cookies
We use cookies to enhance your shopping experience, remember your preferences, and analyze usage data. You can manage cookie settings through your browser; however, disabling cookies may impact your experience on the Site.
How We Share Your Personal Information
We may share your information in the following cases:
- With Service Providers: For payment processing, order fulfillment, customer support, and IT services.
- With Business Partners: For marketing and promotional purposes.
- For Legal and Security Reasons: To comply with applicable laws or protect our rights and the safety of our users.
- With Affiliates: To manage business operations within our corporate group.
Children’s Privacy
Our Site is not intended for children, and we do not knowingly collect personal information from individuals under 16 years old. If you believe we have collected such information, please contact us to request its deletion.
Data Retention and Security
We retain your personal information as long as necessary for the purposes outlined in this policy or as required by law. While we take reasonable measures to protect your data, no system is entirely secure. Please contact us immediately if you suspect any unauthorized access to your account.
Your Rights
Depending on your location, you may have the following rights:
- Access and Correction: Request access to or correction of your personal data.
- Deletion: Request that we delete your personal information.
Communication - Preferences: Opt-out of promotional emails while continuing to receive necessary transactional emails.
To exercise these rights, please contact us using the details below. We may verify your identity before processing requests.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or wish to exercise your rights, please contact us:
- Email: luminousskinstore@outlook.com
- Or : sales@luminousskinstore.com
- Phone: +92 310 6123889
- Address: C-469, phase 1 Qasimabad Hyderabad
We are committed to safeguarding your privacy and ensuring transparency in how your information is handled.